NICE to Showcase Strategies for Driving Agile Customer and Employee Experiences

New thought leadership focused virtual events bring together acclaimed industry and product experts delivering insights on boosting performance and satisfaction using analytics, automation, cloud and WFM

NICE (Nasdaq: NICE) today announced the launch of new virtual events presenting thought leadership and best practices for ensuring extraordinary experiences in the face of dynamic change. While many organizations have ensured business continuity by having employees operate remotely from home or in hybrid remote/in-office environments, neither the pandemic nor the pace of change is showing signs of abating. Agility in understanding the implications of change and swiftly making critical decisions that drive unparalleled customer and employee satisfaction is pivotal to business success. This series of virtual events, named ‘Agile Customer Experience: Leadership for a New Reality’ will demonstrate how organizations can leverage intelligent analytics, automation, cloud and WFM technology to deliver agile customer experiences that generate loyalty. For more information or to sign up, please click here.

This series of virtual events will feature revered analysts and NICE product leaders sharing steps companies can immediately take to empower agents as they work remotely and drive workforce agility. Analyst firms slated to present include Aberdeen, DMG Consulting, McGee-Smith Analytics and more. Key virtual events in the series include:

  • October 15, 2020: Paul Stockford, President & Chief Analyst, Saddletree Research, will discuss “The Contact Center Perfect Storm and the Agile Workforce”

  • November 12, 2020: Donna Fluss, President, DMG Consulting LLC, will present “WFM Re-Imagined for the Post COVID-19 Workforce”

  • December 1, 2020: “How AI-Driven Quality Monitoring Delivers Agile Customer Experience” by Sheila McGee-Smith, President & Principal Analyst, McGee-Smith

  • December 3, 2020: Dana Shalev, Head of Product Marketing, Multi-Channel Recording, NICE, will discuss “Contact Center’s Irreversible Trends”

Eran Liron, Executive Vice President, Marketing and Corporate Development, NICE, said. “While a lot has changed in the

Global Cloud Gaming Market will Showcase Positive Impact During 2020-2024 | Cost Savings and Quick Onboarding to Boost Market Growth

Technavio has been monitoring the global cloud gaming market size and it is poised to grow by USD 2.75 billion during 2020-2024, progressing at a CAGR of over 29% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201012005525/en/

Technavio has announced its latest market research report titled Global Cloud Gaming Market 2020-2024 (Graphic: Business Wire)

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The market is fragmented, and the degree of fragmentation will accelerate during the forecast period. Alphabet Inc., Apple Inc., International Business Machines Corp., LiquidSky Software Inc., Microsoft Corp., NVIDIA Corp., PLAYGIGA SL, Samsung Electronics Co. Ltd., Sony Corp., and Ubitus Inc. are some of the major market participants. To make the most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

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Cost savings and quick onboarding has been instrumental in driving the growth of the market.

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Cloud Gaming Market 2020-2024: Segmentation

Cloud

Board Games Market Will Showcase Negative Impact During 2020-2024 | Rapid Improvements in Gameplay to Boost Market Growth

Technavio has been monitoring the global board games market size and it is poised to grow by USD 5.81 billion during 2020-2024. However, the market is expected to decelerate at a CAGR of over 15% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201012005073/en/

Technavio has announced its latest market research report titled Global Board Games Market 2020-2024 (Graphic: Business Wire).

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The market is fragmented, and the degree of fragmentation will decelerate during the forecast period. Asmodee Holding, Clementoni Spa, CMON Ltd., Goliath Games LLC, Hasbro Inc., Mattel Inc., Monte Cook Games LLC, PD-Verlag, Ravensburger AG, and Thames & Kosmos are some of the major market participants. To make the most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

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Rapid improvements in gameplay has been instrumental in driving the growth of the market.

Technavio’s custom research reports offer detailed insights on the impact of COVID-19 at an industry level, a regional level, and subsequent supply chain operations. This customized report will also help clients keep up with new product launches in direct & indirect COVID-19 related markets, upcoming vaccines and pipeline analysis, and significant developments in vendor operations and government regulations. Download a Free Sample Report on COVID-19 Impacts

Board Games

Real Estate Software Market Will Showcase Positive Impact During 2020-2024 | Growing Middle-class Population to Boost Market Growth

Technavio has been monitoring the global real estate software market size and it is poised to grow by USD 3,825.16 billion during 2020-2024, progressing at a CAGR of about 9% during the forecast period. The report offers an up-to-date analysis regarding the current market scenario, latest trends and drivers, and the overall market environment.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20201012005071/en/

Technavio has announced its latest market research report titled Global Real Estate Software Market 2020-2024 (Graphic: Business Wire).

Technavio’s in-depth research has all your needs covered as our research reports include all foreseeable market scenarios, including pre- & post-COVID-19 analysis. We offer $1000 worth of FREE customization

The market is fragmented, and the degree of fragmentation will accelerate during the forecast period. Altus Group Ltd., AppFolio Inc., Autodesk Inc., CoStar Group Inc., Fiserv Inc., International Business Machines Corp., LanTrax Inc., Oracle Corp., SAP SE, and Yardi Systems Inc. are some of the major market participants. To make the most of the opportunities, market vendors should focus more on the growth prospects in the fast-growing segments, while maintaining their positions in the slow-growing segments.

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Growing middle-class population has been instrumental in driving the growth of the market.

Technavio’s custom research reports offer detailed insights on the impact of COVID-19 at an industry level, a regional level, and subsequent supply chain operations. This customized report will also help clients keep up with new product launches in direct & indirect COVID-19 related markets, upcoming vaccines and pipeline analysis, and significant developments in vendor operations and government regulations. Download a Free Sample Report on COVID-19 Impacts

Real Estate Software Market 2020-2024:

ACCC code sees Google pause Australian rollout of News Showcase

Google has paused the Australian rollout of News Showcase, which is a news-based service pitched by the company as benefiting both publishers and readers.

News Showcase was only announced earlier this month, and when it was initially launched in Germany and Brazil, CEO Sundar Pichai explained the platform was aimed at paying publishers to “create and curate high-quality content for a different kind of online news experience”.

Although Google said it signed several agreements with Australian publishers for News Showcase in June, it has decided to pause its Australian plans as it is not sure if the product would be viable under the impending media bargaining code of practice published by the Australian Competition and Consumer Commission (ACCC).

Google has held firm that it is against the News Media Bargaining Code, saying previously it would force the tech giant to provide users with a “dramatically worse Google Search and YouTube”, which could lead to data being handed over to “big news businesses, and would put the free services you use at risk in Australia”.

“The agreements we have signed in Australia and around the world show that not only are we willing to pay to license news content for a new product, but that we are able to strike deals with publishers without the draft code’s onerous and prescriptive bargaining framework and one-sided arbitration model,” Google wrote in a blog post penned by Australia and New Zealand VP Mel Silva.

“We don’t oppose a code, and a system for resolving disputes between parties. But the arbitration system outlined in the draft is unworkable.”

The code, as drafted, adopts a model based on negotiation, mediation, and arbitration to “best facilitate genuine commercial bargaining between parties, allowing commercially negotiated outcomes suited to different business models used by Australian news media businesses”.

The