IBM advanced Project Debater effort with Key Point Analysis

IBM has developed a natural language processing advance via its Project Debater effort called Key Point Analysis that aims to use artificial intelligence to sum up crowd-sourced arguments.

The technology, led by IBM Research, is being showcased on Bloomberg TV’s “That’s Debatable” show. The show aired Friday and featured a debate on wealth distribution with US Secretary of Labor Robert Reich, former Greece finance minister Yanis Varoufakis, former US Treasury Secretary Larry Summers and Manhattan Institute’s Allison Schrager.

Noam Slonim, lead researcher for IBM’s Project Debater effort, said the goal of Key Point Analysis is to “enable AI systems to manage the human language.” “There’s a significant opportunity for using national language processing,” he said.

Primers: What is AI? | What is machine learning? | What is deep learning? | What is artificial general intelligence?    

In the debut episode of “That’s Debatable,” IBM used Key Point Analysis to distill points for a debate on wealth redistribution. About 3,500 arguments were submitted on whether it is time to redistribute wealth and IBM is collecting thoughts on future debates, IBM’s technology found that 56% of the arguments were for redistribution, but 44% were against. Of that 44% against redistribution, 15% cited the moral hazards of discouraging hard work. Without the AI distilling those arguments, it’s unlikely that point would have been surfaced in a debate.

The breakdown of submissions went like this:

  • 3508 submissions
  • 1600 usable arguments
  • 20 final key points
  • 2 coherent narratives for each side.

Slonim explained that IBM’s Key Point Analysis is designed to reveal key points, generate a bullet summary and create quantitative numbers to review and a narrative. “It puts short comments into a summary that can guide decisionmakers and establish a communication channel between decisionmakers and those impacted,” he said.



IBM Watson Chief Architect Dakshi

Data-Driven Personalization Reaches A Tipping Point In Banking

President of Americas at Personetics, the global leader in data driven personalization and customer engagement for financial institutions.

The current health crisis continues to disrupt the banking industry’s financial outlook, precipitating lower lending revenues and escalating credit loss provisions. One of the few levers the industry can turn to is cost containment. Amid an overall reduction, however, investment in digital capabilities continues to accelerate to meet customers’ rapidly evolving preferences toward digital servicing, support and advice.

To better prepare for this future, forward-leaning banks are capitalizing on their greatest asset — customer data — to better “know” their customers and deliver personalized experiences. Data-driven personalization appears to be at a tipping point, accelerated by the actions of leading banks and the growing body of evidence that these solutions are being embraced by customers and delivering strong returns for banks. Given the rapid adoption in the industry, banks that fail to invest now risk impacting customer growth and retention.

What is data-driven personalization?

Data-driven personalization analyzes customer transaction data in real time, applies machine learning and AI algorithms to determine what’s important, and delivers personalized insights and advice to customers. Insights provide customers with a view of their finances, from spending habits to savings opportunities, and recommend actions to better manage day-to-day banking. Beyond insights and advice, leading banks are offering innovative automated financial wellness programs. These are opt-in programs in which the bank may save, invest or pay down debt on a customer’s behalf. 

For example, one of our clients, Huntington Bank, recently launched Money Scout, an innovative program that grows customer savings using intelligent, automated, cashflow-based algorithms that act on a customer’s behalf. The proposition targets a growing segment of customers that are embracing automated solutions and expressing delight with the experience. 

The biggest banks are moving

Facebook bans company it says ran fake accounts for Turning Point USA

Facebook said Thursday it had banned a company it believes ran fake accounts for the conservative group Turning Point USA.

a hand holding a cellphone

© Shutterstock

Facebook said the marketing firm Rally Forge, working on behalf of Turning Point USA, ran a campaign that relied upon fake accounts that posted criticism of former Vice President Joe Biden and praise for President Donald Trump. According to Facebook, that campaign included tactics like commenting on the Facebook pages of major national American media outlets.


Load Error

The alleged activity was first identified through an investigation by The Washington Post, which prompted Facebook to look into the group.

“Many of these accounts used stock profile photos and posed as right-leaning individuals from across the US. In 2018, some of these accounts posed as left-leaning individuals to comment on content as well. This activity was centered primarily around commenting on news articles posted by news organizations and public figures, rather than posting their own content,” Facebook said in a report published Thursday.

Facebook added in the report, “The most recent activity included creating what we call ‘thinly veiled personas’ whose names were slight variations of the names of the people behind them and whose sole activity on our platform was associated with this deceptive campaign.”

Rally Forge has been permanently banned from Facebook. As a result of the investigation, Facebook says that it has removed 200 Facebook accounts, 55 Facebook pages and 76 Instagram accounts. About 373,000 accounts followed one or more of the Facebook pages and around 22,000 people followed one or more of the Instagram accounts.

Rally Forge did not immediately respond to a request for comment.

When reached for comment, Turning Point USA said that Rally Forge was in fact working with Turning Point Action. Turning Point Action is a separate legal entity from Turning