PC shipments climb in Q3, Gartner and IDC report

Research firms Gartner and IDC have released their latest shipment data on the global PC industry, and the numbers are a welcome, positive spin for PC vendors after years of continued decline. 

According to Gartner, PC shipments in the US increased 11.4% in the third quarter of 2020 — the strongest growth in the US in a decade. Worldwide, PC shipments totaled 71.4 million units, an increase of 3.6% year over year. 

In the US, according to Gartner, HP was the top vendor with nearly 30.8% market share, followed by Dell with a 25% market share. The list of top vendors was rounded out by Lenovo, Apple, and Acer.  Gartner’s data includes desk-based PCs, notebook PCs, and ultramobile premiums (such as Microsoft Surface), but not Chromebooks or iPads. 

Nonetheless, Gartner noted that Chromebook shipments grew by roughly 90%, with demand driven by distance learning due to the pandemic, especially in the US market.

screen-shot-2020-10-12-at-4-31-56-pm.png

Gartner’s PC shipment totals. 

Mobile PC growth was particularly strong, noted Mikako Kitagawa, research director at Gartner.

“Mobile PC demand in the U.S. market surged as the shift from desktop to mobile PCs became a common practice across public and private businesses, even with many companies partially bringing their workers back to the office,” said Kitagawa. “PC demands in the US were also backed by the gradual economic recovery throughout the quarter, including a rebound in employment and an improved consumer confidence index.”  

IDC analysts found that PC shipments totaled 81.3 million units worldwide during the third quarter, an increase of 14.6% year over year. However, IDC points out that PC vendors entered the quarter with a backlog of unfulfilled orders due to pandemic-related shortages on PC parts and components.

“Consumer demand and institutional demand approached record levels in some cases,” IDC’s Jitesh Ubrani said in a

Gartner: These 5 areas of digital commerce will be transformed by COVID-19

Business success in the post-pandemic world means reprioritizing to account for major, long-term changes to the way people and businesses make purchases.

Paper boxes in a shopping cart.

Getty Images/iStockphoto

Gartner has identified five areas of digital commerce that are being changed due to COVID-19’s effects not only on customer behaviors, but also due to rapidly accelerated adoption of online and digital alternatives by businesses.

The five areas highlighted could affect myriad types of businesses, with Gartner saying IT leaders will need to keep up with changes to remain competitive in the new normal.

“Digital commerce has played an important role during the pandemic by enabling organizations to continue serving customers. Measures implemented by organizations during the pandemic, such as enabling new go-to-market (GTM) models and new types of customer engagement are likely to remain, thus evolving digital commerce,” said Gartner senior research director Sandy Shen.

SEE: COVID-19 workplace policy (TechRepublic Premium)

Contactless purchasing is here to stay

Whether it’s Apple Pay or NFC chips in cards, contactless purchasing has become a preferred payment method during the pandemic, and Gartner predicts that 80% of ordering and replenishment will be touchless by 2024. 

“More organizations will offer contactless payments, contactless pickup and delivery for customers and enable contactless commerce operations where organizations can use robotics, artificial intelligence (AI) and computer vision to assist employees with store-level merchandising, pricing, and pick-and-pack at warehouses,” Gartner said in a press release.

Virtual product views via AR and apps will grow

Gartner admits that 2D and 3D product previews are still lightly adopted, with less than 1,500 deployments globally, but it predicts that number will grow, with software vendors offering visual configuration tools already reporting an uptick in business due to the pandemic.

“In the future, these tools may reduce the need for samples and showrooms and enable more customer self-service

Axway named a Leader in Gartner 2020 Magic Quadrant for Full Life Cycle API Management. For the fifth time.

Axway’s Open API Platform solves the hardest integration issues securely, quickly and cost-effectively.

Axway (Euronext: AXW.PA), a leading provider of API Management and integration software, today announced it has been positioned by Gartner in the Leaders quadrant of the Gartner 2020 Magic Quadrant for Full Life Cycle API Management.¹ This is the fifth time Axway has been positioned as a Leader.

“When it came to the quality of their support and strategic partnership, Axway really stood out from the crowd,” said Chris Hengst, Lead API Architect/API Evangelist, HM Health Solutions. “As well as satisfying all our core technical criteria around API governance, discovery and developer self-service, Axway went above and beyond to help us succeed.”

“We believe this evaluation validates the importance of an open API platform like AMPLIFY to help companies create new customer, partner, and employee experiences that drive business growth,” said Patrick Donovan, Axway CEO. “This announcement comes on the heels of Axway being named a Leader in The Forrester Wave™: API Management Solutions Q3 2020.² We believe these announcements recognize Axway for its open API platform and multicloud, multivendor vision.”

Axway offers a single layer of governance from which companies have visibility across their digital capabilities across different vendors, deployment environments, and latest innovations, including microservices and events-driven architectures.

As one of the largest independent integration vendors, Axway’s technology is well-positioned to help customers open everything and build their digital future with AMPLIFY.

“Before we could shape a competitive monetization strategy, we first needed fine-grained data on API usage across our global business,” said Jérémy Ségura, Enterprise Architect, BNP Paribas Personal Finance. “When Axway told us about AMPLIFY Unified Catalog, we immediately recognized that it would offer us the insights we need to kick our monetization initiative into high gear.”

Click here to view