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Inbox zero: 5 email hacks and keyboard shortcuts from an email expert

Posted on October 9, 2020 by [email protected]_84

Working professionals spend, on average, 28% of their working day reading and answering emails, according to a McKinsey analysis. For the average full-time worker in America, that amounts to 2.6 hours and 120 messages per day.

Rahul Vohra is the CEO and founder of Superhuman, a subscription email app that promises a faster, streamlined experience. Superhuman is popular in Silicon Valley, counting execs from firms such as Slack, Spotify, and Dropbox among its clients.

Vohra is a two-time founder in Silicon Valley and has been figuring out how to make email better since 2010, when he launched Rapportive, an earlier version of Superhuman that sold to LinkedIn in 2012.

While working at LinkedIn, Vohra noticed that many professionals didn’t read most emails to save time, he said. So in 2014, Vohra launched Superhuman, raising a total of $33 million in funding over four rounds. In 2019, the email software quadruped its business and hit $20 million in revenues according to Forbes.

Read on to see Vohra’s five tips to boost email productivity and get to inbox zero.

Learn email keyboard shortcuts

It’s worth Googling for the most common email shortcuts for whatever software you use. Gmail and Outlook for example have a dedicated page dedicated to shortcuts. “You need to use an email client that has world-class keyboard shortcuts,” Vohra said.

Free software won’t have a vast range of shortcuts, but most have ways to quickly star, archive, and delete emails.

For example with Gmail, if you activate your keyboard shortcuts on ‘Settings’, you can press ‘r’ to reply to and email or ‘f’ to forward the email. But also, add CC recipients by pressing ⌘/Ctrl + Shift + c.

Use follow-up reminders

Instead of going through your inbox when needing to follow-up, check for a reminder or snooze icon

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Centro Launches Email & SMS Workflow Steps to Create Customer Cadences and Series in Slack

Posted on October 7, 2020 by [email protected]_84

Centro’s steps in Slack’s Workflow Builder allow teams to collaborate together on important customer communications, enriched with Salesforce data, without leaving Slack

Centro, a shared inbox and Salesforce connector in Slack, today announced its release of Email and SMS steps within Slack’s Workflow Builder. The steps allow sales and revenue teams to craft automated customer communications within Slack. The emails can be crafted and placed in a series so that no customer email or messaging is lost. If the customer doesn’t respond, predetermined reminders will be sent out. Any responses will be visible to the team in Slack, and anyone in the Slack channel can respond, allowing teams to quickly address customer needs.

Slack is the leading channel-based messaging platform, used by millions to align their teams, unify their systems, and drive their businesses forward. Workflow Builder is a visual tool that allows any Slack user to automate routine tasks by creating custom workflows. In less than a year, Workflow Builder has seen significant adoption in Slack, with more than 25M workflows launched.

Centro decided to bring customer communications into Slack channels because users are already connected to Slack appropriately 10 hours a day.

“We know Slack users spend most of their day in Slack, and often prefer communications to reside there,” says Ryan Hitchler, CEO and Co-Founder at Centro. “We aim to bring all communication to where people are happy and responsive, including external communications to customers. Our Salesforce connector provides the exact information to the revenue teams at their fingertips to surround their customer. The Slack Workflow Builder makes this effort so much more powerful. No more forgetting to follow up with a non-responsive customer. With its Slack integration, Centro keeps you on the ball.”

Slack’s Workflow Builder allows companies like Centro to provide their functions to a

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Twitter locked President Trump’s account after he shared NY Post columnist’s email

Posted on October 6, 2020 by [email protected]_84

Twitter said that it locked President Trump’s account on Monday after the commander-in-chief violated company policies by sharing the email address of a New York Post columnist in a chirp.

The social media giant confirmed to the Daily News on Tuesday that the coronavirus-stricken President’s account was locked until the post was removed.

Twitter’s privacy information policy states that users are not allowed to post other people’s private information without their consent.

The White House didn’t immediately respond to a request for comment.

A chirp from Trump’s @realDonaldTrump account posted Monday was plastered over with the message: “This Tweet is no longer available because it violated the Twitter Rules.”

In his next visible tweet, at 6:23 p.m. on Monday, Trump declared: “Will be back on the Campaign Trail soon!!! The Fake News only shows the Fake Polls.”

President Trump has continued to use his favored social media platform throughout his bout with COVID-19. His severe case of the virus landed him in Walter Reed military hospital for three nights. He returned to the White House on Monday.

Twitter also concealed a Tuesday morning post from the President that claimed the flu carries higher fatality rates than the novel coronavirus in most populations. The app said the tweet violated its misinformation rules; the post remained on Trump’s timeline behind a disclaimer.

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Visit New York Daily News at www.nydailynews.com

Distributed by Tribune Content Agency, LLC.

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Grindr flaw allowed hijacking accounts with just an email address

Posted on October 3, 2020 by [email protected]_84

A Grindr vulnerability allowed anyone who knows a user’s email address to easily reset their password and hijack their account. All a bad actor needed to do was type in a user’s email address in the password reset page and then pop open the dev tools to get the reset token. By adding that token to the end of the password reset URL, they won’t even need to access the victim’s inbox — that’s the exact link sent to the user’s email anyway. It loads the page where they can input a new password, giving them a way to ultimately take over the victim’s account.

BERLIN, GERMANY - APRIL 22: The logo of the dating app for gay and bisexual men Grindr is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images)

BERLIN, GERMANY – APRIL 22: The logo of the dating app for gay and bisexual men Grindr is shown on the display of a smartphone on April 22, 2020 in Berlin, Germany. (Photo by Thomas Trutschel/Photothek via Getty Images)

A French security researcher named Wassime Bouimadaghene discovered the flaw and tried to report it to the dating service. When support closed his ticket and he didn’t hear back, he asked help from security expert Troy Hunt who worked with another security expert (Scott Helme) to set up a test account and confirm that the vulnerability does exist. Hunt, who called the issue “one of the most basic account takeover techniques” he’s ever seen, managed to get in touch with Grindr’s security team directly by posting a call for their contact details on Twitter.

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While Grindr quickly fixed the issue after hearing from Hunt, the incident underscored the platform’s shortcomings when it comes to security. And that’s a huge problem when the dating app caters to individuals whose sexual orientations and identities could make them a target for harassment and violence. This isn’t the first security issue Grindr has had to deal with. Back

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How to check your iCloud email on a computer in 2 different ways, or troubleshoot your account

Posted on September 28, 2020 by [email protected]_84

Your Mac should automatically access your iCloud email when you open the Mail app if you’ve previously logged in.
You can also check your iCloud email by using the iCloud website.
If you’re having issues with your iCloud email, there are easy ways to troubleshoot on your Mac or the iCloud website.
Visit Business Insider’s Tech Reference library for more stories.

Having an iCloud email connects all your files with your inbox, allowing you to send them quickly and easily wherever you are from your Mac, iPhone, or iPad.

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Your Mac’s Mail app should automatically download from iCloud when you register your computer, and the same goes for your iPhone or iPad. For the iCloud mail account to work on your Mac, you need to have OS X 10.7.5 (Lion) or newer, so a first step might be to update your Mac OS if it’s outdated.

When you log in to your Apple device, it should either ask you to sign in to your iCloud account. Otherwise, you’ll already be signed in. That means if your iCloud email is already set up, new messages will automatically download, with the red notification bubble above the Mail app icon in your Dock or app screen.

If you don’t want to use the app, you can also access your iCloud email inbox online through the email client’s website. To access your email this way, you will need to ensure you have a supported browser. You also may need to clear your browser’s cache if you’re still having issues.

Here’s how to check your iCloud email on your computer and the iCloud website.

How to check iCloud email on a Mac

1. Open your Finder.

2. Click “Applications.”

3. Select “System Preferences.”

graphical user interface, application: You may need to scroll to find this option, which is represented by gears. Ryan Ariano/Business Insider

© Ryan

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